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Serve your members and clients better when you understand who they are.

Diversity, equity and inclusion (DEI) programs help leaders fulfill their commitment to service for all, by revealing opportunity for greater inclusion of multicultural communities in their businesses. Whether in the office or in the marketplace, these strategies help credit unions and other organizations grow.

Coopera offers a range of solutions to help provide insight into the communities you serve, or even the staff within your walls. Analytics show us who is in your market and our consulting services can help train your staff how to better serve multicultural members, how to better collaborate with each other and how to position products for the needs of your community.

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  • Organizational Strategic Planning

  • DEI Roadmap

  • Consulting & 1:1 Coaching

  • Staff Training

  • Hispanic Opportunity Navigator (HON)

  • Member Analysis Reports

  • Member Analysis & CDFI Data 

  • English Language Documents to Spanish

  • Spanish Language Documents to English

  • Evaluations of Spanish Language Documents