As Product Services Specialist, Olivia collaborates with team members to ensure excellent product delivery. She oversees and develops the initial business development process of Coopera to include the creation of proposals, product pricing models, and client agreements. Olivia assists in the delivery of client materials, implementation of onboarding techniques, and drives business development initiatives to assure Coopera’s strategic directives. She works closely with Coopera’s Client Relations team to onboard new clients, track client activities and coordinate client communication.

 

Prior to joining Coopera, Olivia held a position the World Council of Credit Unions (WOCCU), The Worldwide Foundation for Credit Unions (WF), and supported their women’s initiative, also known as the Global Women’s Leadership Network (GWLN).

 

Olivia has lived abroad in Granada, Spain, studying at CEGRI, International Centre of Higher Learning. She holds a bachelor’s degree in international studies from the University of Wisconsin – Madison.