OUR TEAM

Miriam De Dios, CEO
dedios@cooperaconsulting.com

As CEO of Coopera, Miriam promotes Coopera’s approach to serving Hispanics throughout the credit union industry. This comprehensive approach has helped credit unions and credit union industry organizations position themselves for long-term growth by serving Hispanics. The idea of a “double bottom line,” where sustainable growth strategies are synonymous with social value is central to Coopera’s mission of partnering with people, businesses, and communities. Miriam also serves as Senior Vice President for Affiliates Management Company, Coopera's parent company.

Miriam has significant experience working in the financial services industry, having worked with State Farm Insurance Companies and John Deere Financial. Miriam is a 2012 recipient of the World Council of Credit Union’s Young Credit Union People Program (WYCUP) award, a board member of the national Network of Latino Credit Unions and Professionals and a member of the World Council of Credit Union’s Global Women’s Leadership Network. She also serves on the board of directors of two local community organizations: Hispanic Educational Resources and Latinas por Un Nuevo Amanecer.

Miriam is a 2010-2011 Leadership Iowa class graduate and a Des Moines New Leaders Council fellow. Miriam has also taught English as a Second Language classes to first generation immigrants as an Adjunct Professor for Des Moines Area Community College. She earned her bachelor’s degree with honors from Iowa State University and is a graduate of the Leading Change and Organizational Renewal executive education program at Harvard Business School. Miriam resides in Des Moines, Iowa.

Anna Peña, Client Relations Manager
pena@cooperaconsulting.com

Anna Peña has been a consistent advocate for the development of Hispanic families with more than five years in the for-profit and not-for-profit sectors. This has included the development and support of inclusive strategies, specifically for helping Hispanic families gain access to higher education and access the financial resources to make higher education a reality. She is fully proficient in Spanish with more than 10 years of language development through immersion experiences and educational opportunities. Anna is also a certified interpreter.

Anna has a Master’s of Public Administration from Drake University and received her bachelor’s degree from Luther College, where she studied Spanish, Communication and International Studies. Anna works closely with Coopera’s clients providing assessments, consulting, training, translations and assisting with the development of Hispanic consumer products.

Patricia Martija, Client Support Specialist
martija@iowacreditunions.com 

Patricia Martija immigrated from Mexico City eight years ago. As Client Support Specialist, she supports the delivery and fulfillment of Coopera's products and services to include assessments, consulting, training, marketing services and Hispanic consumer products. Her academic background is in Interpretation and Translation. Patricia has more than 10 years of work experience in administrative and customer service capacities working in the private sector in Mexico City for companies like Colgate Palmolive, International Paper, Printpack and EDS.

Patricia worked for Automatic Data Processing (ADP) in Des Moines, as a bilingual client service representative, helping the Hispanic community with benefits and payroll services. She also provided staff and customers of American Friends Service Committee and Deloitte & Touche with her qualified skills. Her ability to thrive in both Spanish and English speaking environments moved her to Arriaga Law Office, P.C. where she contributed to accomplishing strategic goals and objectives, but most exciting for her was the opportunity to support the Hispanic community with immigration work. Most recently, Patricia was a bilingual representative for Coopera's sister-company, The Members Group, a provider of debit, credit, ATM and pre-paid solutions for credit unions nationwide, providing bilingual financial services to credit union cardholders. Patricia resides in Des Moines, Iowa.
 

Shazia Manus, Senior Advisor
shaziam@themembersgroup.com  

Shazia Manus serves as Senior Advisor to Coopera. In this role she provides strategic counsel to the growing company. Manus also serves as CEO of The Members Group and as a Senior Vice President for Affiliates ​Management Company, Coopera’s parent company. She has been with the organizations since 2011. 

Manus earned a bachelor degree in economics from Iowa State University (ISU) and graduated from the CUES Certified Chief Executive program. Most recently, she completed Harvard Business School’s Executive Leadership Program on Leading Change and Organizational Renewal. A veteran of the credit union industry and former credit union CEO, Manus is currently serving on the World Council of Credit Unions’ Global Women’s Leadership Network and the CUNA Payments Policy Subcommittee. She also serves as a board associate for the ISU Alumni Association, board member for Dwolla and as a board of trustee for the Ames Public Library. She has been actively involved with a number of business and community service organizations, including the Ames Economic Development Commission, Rotary Club of Ames, Iowa College Student Aid Commission and the Women with Initiative committee for United Way of Story County, Iowa.

 
Meet Our Board
 
Patrick S. Jury - Chairman & CEO, Affiliates Management Company
Patrick S. Jury serves as the CEO/Chairman of Affiliates Management Company. In this position, he provides governance oversight as the chairman of The Members Group, PolicyWorks and Coopera. He also is currently serving as the chairman and interim CEO of TMG Financial Services. Since 2006, Jury has served as the president and CEO of the Iowa Credit Union League. He joined the credit union movement in 1989 as vice president, government affairs and then as COO of the Iowa Credit Union League. Jury represents the interests of Iowa credit unions as an executive committee member and board director of the Credit Union National Association, and as a board director and executive committee secretary of the World Council of Credit Unions. In addition he represents credit unions on the executive committee and board of directors of SHAZAM, Inc., the state’s EFT organization for financial institutions. Jury is a past president of the Iowa Society of Association Executives, formerly served as a board member of CUNA Strategic Services and was an executive committee member of the Iowa Taxpayers Association. He earned a master’s degree in public administration from Drake University, is a graduate of the Institute for Organizational Management Program at Stanford University and has achieved the Certified Association Executive Designation (CAE) from the American Society of Association Executives.
 
Monte Berg - Senior Vice President of Finance, Veridian Credit Union

Monte Berg has served as senior vice president of finance at Veridian Credit Union for the past 18 years. From 1984 to 1990 he was an examiner with the Iowa Credit Union Division. Berg has served on the Iowa Corporate Central Credit Union board of directors since 1996 and is currently the treasurer. He served as treasurer of the Black Hawk Chapter of Credit Unions from 1993 to 1998. Berg earned his baccalaureate degree from Iowa State University and his MBA from the University of Northern Iowa. He serves on the Cedar Valley United Way Finance Committee, is a member of the Iowa Society of Public Accountants and the American Institute of Certified Public Accountants.

Dave Cale - CEO, Financial Plus Credit Union
Dave Cale has been with Financial Plus Credit Union since 1992 and has served as the President/CEO since 2009. He is a board member of the Iowa Credit Union League and is currently serving as vice chair. Cale also serves on ICUL’s Stabilization Fund Committee and Legislative Committee. In addition, he serves as the current chairperson of the governor-appointed State of Iowa Credit Union Review Board; as a board member for Community Business Lenders and as the treasurer on the Iowa Council of Credit Union Executives Society. Cale is involved in several community related activities including coaching girls softball and serving as a board member for the Johnston Girls Softball Association. He is a graduate of Loras College.
 
Tim Chapman - CEO, Members Community Credit Union
Tim Chapman has been with Members Community Credit Union in Muscatine since 1991 and has served as the CEO since 1996. During his time at Members Community, the credit union has grown from $14 million in assets to more than $44.7 million today. He has been a board member of the Iowa Credit Union League from 2001-2004 and again from 2008 –present and is currently serving as vice chair. Chapman also serves on ICUL’s Stabilization Fund Committee and Finance Committee. He received his bachelor’s degree in finance from Iowa State University in 1987 and is a 2001 graduate of the CUNA Management School. Chapman is active in his community serving as a Muscatine Chamber of Commerce Committee volunteer, a member of the Muscatine Financial Literacy Coalition, and involved with several school related activities.
 
Monica Fischer - Consultant
Monica Fischer serves as a consultant to Iowa nonprofit organizations as a representative for a private charitable foundation that provides anonymous financial investment in the human and social services sector. Prior to beginning this work in 2006, Monica served for more than 12 years in state government, including as Deputy Director of the Iowa Department of Cultural Affairs, Communication Director for the Iowa Finance Authority and Press Secretary in the Office of the Governor. She is active with the Iowa Council of Foundations and the Community Foundation of Greater Des Moines and has served on several nonprofit boards. She received her Master of Public Administration from Southern Illinois University and her Bachelor of Arts from the University of Iowa.

Tom Kuehl - Consultant
Tom Kuehl has been active in the financial services industry in Iowa for more than 30 years most recently serving as president and CEO of The Members Group (TMG). He also served chief operating officer of AMC from 2008-2011 and as the president of Iowa Corporate Central Credit Union from 1981 to 2008. Before joining TMG, Kuehl worked for Postal Finance Company and First National Bank in Sioux City, Iowa. He graduated from Briar Cliff College in 1974 and served in the United States Army from 1966 to 1969.

 

 

Sign up for our Hispanic Outreach
Insights free e-newsletters

  

Coopera | 1500 NW 118th Street | Des Moines, Iowa 50325 | 866.518.0214 | info@cooperaconsulting.com

Unless otherwise noted, all products and services described within this Web site,
except for the Coopera Card, are joint CUNA/Coopera products.
Cuna Coopera is a Credit Union
National Association (CUNA)
Exclusive Alliance Partner.